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ChannelAdvisor – Yes to PayPal, No to Google Checkout

ChannelAdvisor have been pondering when (not if) eBay should allow Google Checkout for payments. I don’t hold with their argument that eBay dismiss it as an “unproven system” but view checkout as an e-wallet rather than an e-money payment system. They have fundamentally different ways of operating and e-wallets just don’t offer the same levels of buyer protection that e-money providers such as PayPal and Nochex do.

Setting that aside as ChannelAdvisor appear to be championing Google Checkout I was looking forward to giving it a spin whilst signing up for the ChannelAdvisor Catalyst event to be held in London in April of this year. Strangely there were only two payment options offered – PayPal or Mastercard / Visa. No sign of Google Checkout.

I guess it goes to show that for the market at large it really is PayPal Preferred!

4 Responses

  1. I know the event is *in* the UK, but it doesn’t mean all the attendees will be *from* the UK. Those clamouring for checkout are claiming that buyers want choice, in which case surely companies largely in favour of checkout should be first to provide that choice?

  2. Hi Chris. James Scott from ChannelAdvisor UK here.

    Just wanted to respond to your post and point out that Google Checkout is not available in the UK.

    Whilst it is of course available in the US, the US version cannot process GBP and additionally, as a UK merchant, ChannelAdvisor UK Ltd is not eligible.

    As a result, it is not possible for us to offer a Google Checkout payment option on our UK event website.

    (We do, however, offer it as a payment option for our US Catalyst event – http://www.channeladvisor.com/catalyst)

    Hope that clears up any confusion!

    James.

  3. Hi James, thanks for that. I guess it just goes to show that Checkout *is* too young to be even considered for eBay yet. Kinda hard to have it in the US only. I’m surprised they haven’t rolled it out further considering how much investment they’re throwing at the US market with free processing for sellers and $10 bungs to entice buyers to use it.

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