There’s a double helping of good news from eBay’s official blog The Chatter this morning. Firstly, the problem with the back button on auctions has been fixed. This annoying glitch meant that Internet Explorer users could not use the back button to return to their search results having looked at an auction, with the result, of course, that many of them abandoned the search altogether.
Better still is the fact that eBay have informed users of the fix. As I’ve said many times, eBay’s ability to comunicate with their users is appalling. The Announcements Board is, probably rightly, used only for major announcements and policy changes, but that’s meant that small changes to the site have gone unannounced. How many great features have been missed by buyers and sellers just because they haven’t happened to stumble upon them, I wonder? Lets hope that eBay have finally discovered that blogging such changes is the way to go. Now where’s the official blog for the UK?
