Sometimes when I try to post here, a wave of sarcasm threatens to sweep away any perspective I might have on what’s important and what isn’t. This is one such time. So, with the list of things that just. don’t. work. getting longer and longer, with Checkout having been broken for well over a month with no sign of a fix, what have eBay done? They’ve “enhanced” the header.
- The search box has gone back to being the same size as it was before they made it weeny with the last “enhancement” they did.
- They’ve moved the buy/sell buttons, just to confuse users even further – because hey, if they can’t find the buttons, maybe they won’t notice that the rest of the site doesn’t work!
- And they’ve given it a “fresh new look” – I think this means “made it yellow”.
I know, of course, that the teams who make new bits of the site are not the people who fix the old broken bits. (*Is* there anyone who fixes the old broken bits? I’m finding it hard to believe.) But frankly, this rash of un-needed fiddling – the blogs, best offers and the bloody blue buttons – shows eBay’s priorities: they’re building a feature-saturated over-complicated site on a foundation that could sink at any minute.
If the new-build teams need work, then can we please have them rebuilding the site from the absolute ground up, create an eBay that works, and then buyers and sellers might even be able to get on to the site to use the bells and whistles too.