We have been contacted by eBay who wanted to inform us that Phone Support for Silver PowerSellers will be available to eBay.co.uk members from the 30th April and not as from today as the PowerSeller Portal would currently suggest. The new service has been mistakenly posted on the portal and is currently, we’re informed, in the process of being removed until the appropriate date.
eBay would like to apologise for this and any confusion caused and suggest that in the meantime Silver PowerSellers continue to use the dedicated email service that they can find by logging into the PowerSeller Portal and clicking on Benefits and then Customer Support.
One Response
Shame that eBay didn’t bother to actually READ the original post, in which I wrote “from 30th April”… as in fact the PS Portal said too! And they complain about sellers who don’t read things properly 😀