Skype's missing link

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eBay don’t exactly have a great record on cross-promoting their own products. eBay Live didn’t take Paypal when we booked our tickets, and it took months to set up IM notifications from eBay via Skype. Now it’s Skype’s turn to fall out with PayPal:

Skype missing a PayPal button

Spot the missing link? If you want to purchase credits via your Business Control Panel, you can’t pay with PayPal because they’ve lost the button. Apparently they’re aware of the problem and are working to fix it, and in the meantime, “please use an alternative payment method.”

I wonder if they take Google Checkout? ]:)

Many thanks to Eddie for the heads up.

5 Responses

  1. They have the same problems adding PayPal to Half.com and Stubhub.

    Here is the answer I got: The ROI on the integration was not sufficient enough to justify the integration.

    So it is okay for large online retailers to pay the integration freight to add PayPal but not eBay’s own companies.

    If they eBay management got their collective heads out of their spreadsheets long enough to think about this, the PR value outweighs the ROI. Now that this information is available Online Retailers should be upset.

    BTW, I did not hear this from an eBay employee but someone none the less who is privy to the info.

  2. Sheesh what is it with companies that don’t use their own products? 😯

    Can you imagine an eBayer selling packaging that didn’t use the packing tape they sell? Or me selling HP printers but using a Canon printer? It’s just bizarre! eBay companies need to pull their fingers out and use their own products whenever appropriate, not just whenever it’s convenient

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