We’re hearing reports from buyers and sellers that they’re intermittantly unable to send and receive payments via PayPal. Some are getting a error codes and others are simply being informed that their transaction has failed.
As a business user PayPal telephone support should be available to me on a Saturday according to their website so I rang to find out if they were aware of any issues. When calling them their answerphone message says “Thank you for calling PayPal, our customer service lines are closed. We are open from 06:00 am – 10:00 pm Monday to Friday, 08:00 am – 10:00 pm Saturday and 09:00 am – 10:00 pm Sunday.” It’s no where near 10:00 pm yet so I guess their call centre has problems too!
3 Responses
I’m having this problem too. I’ve been able to receive payments, was able to print shipping labels, and am able to use my PayPal debit card, but I cannot make payment on eBay auctions that I have won, or for another item on a site other than eBay which accepts PayPal.
I’ve had this problem since late Thursday night.
I called PayPal yesterday and was told that while it wasn’t a problem all users were having it was a problem that a small segment of users were having. While the rep was trying her best to be helpful, nothing was resolved. In the end her only advice was to keep trying.
“In the end her only advice was to keep trying.”
It’s sure trying my patience 🙁
I’m running normally again. Just now paid for 2 eBay auctions without any problems. Hopefully that’s the end of the problem and everyone else is returned to normal now. Good luck!