eBay aff_link("https://www2.ebay.com/aw/announce.shtml%232007-11-27072647","help is broken","","UK"); ?>, if you use the search function to find help topics it returns an error page.
To be honest although they’re working to fix the problem it’s no great loss. ebay’s help search is, to be frank, not that good. If you’re trying to find a help page it’s much easier to search on Google. Simply type the search into Google, instead of the eBay search page, and append the word “eBay” to your search string. Nine times out of ten you’ll get more relevant eBay help pages than by using eBay’s own search engine.
Don’t tell eBay I said so though, asking them to implement a Google custom search engine on the eBay site might not go down too well 😉
3 Responses
Did you want to mention that an up-to-date, functioning version of eBay’s help pages was nearly what TameBay was? 😀
PMSL, I’m so glad we didn’t… think about all the updates we’d have had to do with all the changes in the last year 😯
The thing I like best about help is the redirect – redirect – redirect – page not found thing. It badly needs an overhaul :^O