You can expect a design preview for you to review 4-5 business days later.
Frooition are busy, which is good, but that means that customers have to wait, which is bad. They seem to be pretty good at managing this process, both giving me a realistic assessment of lead time upfront, and now this little reassurance that they haven’t forgotten me!
I particularly liked them emphasising that if there was anything I’d forgotten to mention, I could still get in touch and let them know. I feel absolutely confident that this design won’t be finished until I’m 100% happy, and that’s really good to know. And of course, now I’m excited to see it all over again!