Of course the news that eBay UK have lowered fees for almost every type of listing which all sellers will benefit from has almost been glossed over. The headlines are focusing on feedback and the threatened strike by eBay sellers. Radio 5 Live were also covering the story today, but again wanted to highlight sellers who were unhappy not being able to leave negative feedback for buyers.
I’m still at a loss as to why sellers would strike, not listing for a week may cost eBay a little in fees but it’s not going to convince them to back track on the changes. The only people that will be hurt by striking is the sellers themselves who will lose their income for a week (that’s unless they’re busy listing on their other User Ids as is rumoured to have occured on previous “strikes”).
I can fully understand peoples concerns that they may receive negative or neutral feedback from buyers and that in the past the ability to return the favour may have made buyers think twice. That however is exactly the reason for the feedback change. Sellers who gives great services are proud to have exemplary feedback, surely those sellers should be even prouder of an exemplary feedback record where buyers can rate them without feed of a retaliatory neg?
Having great feedback because buyers are scared to make their feelings known is not only worthless, it’s not a true reflection of your service. Having great feedback from buyers who can comment openly, truthfully and without fear of retaliation is going to be much more valuable in attracting future customers.
It’s a shame that the fantastic fee cuts which will benefit all sellers are being overshadowed by the minority concerned about feedback changes. But honestly, apart from oneupmanship and getting the last word in, just what did negging a buyer ever do for anyone? Is it really worth getting so worked up over?