SIF glitch adds Gallery to all listings

No primary category set

If you have Good Til Cancelled listings renewing today, you may like to check if Gallery has been added to them without your say so. A thread on the PowerSeller Forum [PS login required] has several sellers reporting this problem, which will effectively double the costs of their Shop listings.

Anyone affected is advised to contact eBay support with the relevent item numbers.

2 Responses

  1. Yes I have checked and found this problem thanks so much for the info or I wouldn’t have noticed. Unfortunately I have (hopefully temporarily) lost my PS status for being a bit under the required number of items so I don’t expect a great response from customer services 🙁

  2. The only response I have had from custard support so far is an email saying that they have passed it to their technical department (and the inevitable survey asking how well they dealt with my query).

    Has anyone else had this problem and a satisfactory response?

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