If you have Good Til Cancelled listings renewing today, you may like to check if Gallery has been added to them without your say so. A thread on the PowerSeller Forum [PS login required] has several sellers reporting this problem, which will effectively double the costs of their Shop listings.
Anyone affected is advised to contact eBay support with the relevent item numbers.
Featured in this article from the ChannelX Guide – companies that can help you grow and manage your business.
Take a look through a selection of the latest articles on ChannelX
Receive 5 newsletters per week
Gain access to all research
ChannelX is the leading provider of intelligence & news for all businesses and business people who ply their trade on online marketplaces.
ChannelX is published by InternetRetailing Media Services Ltd on its behalf.
Tel: +44 (0) 207 062 25 25
Email: [email protected]
2 Responses
Yes I have checked and found this problem thanks so much for the info or I wouldn’t have noticed. Unfortunately I have (hopefully temporarily) lost my PS status for being a bit under the required number of items so I don’t expect a great response from customer services 🙁
The only response I have had from custard support so far is an email saying that they have passed it to their technical department (and the inevitable survey asking how well they dealt with my query).
Has anyone else had this problem and a satisfactory response?