Optimising search & finding webinar

CATEGORY: Ecommerce

Two of eBay UK’s top search managers are hosting a webinar, Jay Spanton, Finding Manager, and Mark Davis, Best Match Manager will both speak at the event co-hosted by ChannelAdvisor.

The event takes place on Tuesday 9th December at 3.00pm and will cover hints and tips on Best Match as well as the fundamentals of appearing in search with time for Q&A.

If you want to know why your product isn’t appearing in search, or why a competitors product is placed above yours in Best Match this is where you can get the answers from the people that manage the site.

4 Responses

  1. If someone is going to be attending that webinar, PLEASE read a bit of this thread and if possible, ask them why they are using rolling regional blackouts as part of their BM algorithm.
    It’s gotten so bad that lancashire-lad has put out a tool for sellers to track their regional sales.


    Here’s Eddie’s tool for sellers.

    It’s been confirmed to me by a former ebay.com seller who used to hold the number 2 spot in sales.
    They DO use a regional algorithm in Best Match.

    That former seller referenced this ebaychatter page about Best Match.


    “As for Listing Factors, Jeff explained that they include listing aspects such as end time, price, shipping cost, format (fixed vs. auction),
    geographical distance from the buyer,
    having a return policy on the item, etc. (Having a return policy is good for raising item visibility in Best Match.)”

    This is not a search issue. It’s a horribly wrong and unfair visibility issue that costs all sellers money and explains the hundreds of posts (on numerous threads both on.com and on the UK boards) about flurries of regional sales and then periods of no sales.

  2. Hi Kathy

    eBay UK does not use any distance factor in sorting Best Match results.

    eBay UK only uses the distance of an item from a buyer in the vehicles categories and the sort is labelled ‘Distance: Nearest First’.

    Any clustered regional sales experienced on eBay UK are an anomoly and not driven by Best Match.

    It would harm eBay itself and all of our sellers and buyers if we promoted the supply of goods based on UK regions.

    Jay Spanton

  3. Hi Jay.

    I will be unable to attend the webinar, but would love to see it.

    Will it be possible to download it, or watch it again somewhere?

    Thanks, Callum.

Comments are closed.


M&S strengthen digital capabilities with CommerceHub

M&S strengthen digital capabilities with CommerceHub

Michaels marketplace now supported by CommerceHub

Michaels marketplace now supported by CommerceHub

Excess Consumer Electronics over stock

Excess Consumer Electronics over stock

Direct-to-consumer set to soar in 2023

Direct-to-consumer set to soar in 2023


Five tips to avoiding excess stock this Christmas

ChannelX Guide...

Featured in this article from the ChannelX Guide – companies that can help you grow and manage your business.


Take a look through a selection of the latest articles on ChannelX

Register for Newsletter

Receive 5 newsletters per week

Gain access to all research

Be notified of upcoming events and webinars