eBay.com retires old search system


that their old-style search format will be retired in April. The new “finding” system offers users the ability to specify a range of criteria from payment method and item location, to specifics of colour, size and item condition.

eBays say that 90% of users are now using the new format, and that “response from the Community to the new finding has been great”. A is less enthusiastic: one member writes “the biggest single enhancement the users have asked for is to keep the OPT OUT link working because we don’t like or even want the new search”.

The announcement’s been made only for eBay.com, so it’s not quite clear how this will affect other sites: the old system would be retired in March, so it’s possible we’ll see the option to opt out disappear before .com users do.

5 Responses

  1. SMP stopped working properly for me earlier in the week, apparently its a widespread problem, as soon as you leave smp for example to check messages and click myebay to go back to the smp main screen it takes you to the old myebay basic account screen.

    I was told by eBay that if I opt into the new *cough* experience it would fix it….O deep joy.

  2. this is the kind of thing that makes you wonder whether ebay have another community hidden away somewhere that only they know about.

  3. I indeed prefer the old search system…in the new search system, to have those prefilled information on the left side can be a good idea…so buyers can select based on the color, make, condition, etc they prefer….however, this should not be done at the sacrifice of user convenience..particularly the “specify seller” fuction is now awkward…

Comments are closed.



Top Channels for UK Brands to reach US shoppers 


Graham Forsdyke – The man who changed British retail forever


Onsite search investment by OnBuy


eBay US partners with UPS to offer new shipping options


More zero insertion fee listings for sellers on eBay.com from August

ChannelX Guide...

Featured in this article from the ChannelX Guide – companies that can help you grow and manage your business.


Take a look through a selection of the latest articles on ChannelX

Register for Newsletter

Receive 5 newsletters per week

Gain access to all research

Be notified of upcoming events and webinars