Glitch: extra charges when revising listings

No primary category set

We’re hearing from a few sellers today that extra charges are being added onto their listings when revising – sometimes for the unsolicited addition of Gallery Plus @ £2.85, and sometimes for random and unfathomable amounts, some in excess of £5. If you’re revising listings today, keep an eye on that “revised fees” box. People who’ve spoken to Support have been told to end the listing and request a fee credit.

5 Responses

  1. And what happens if you are using a third party solution to revise your listings on your behalf? How would you know until you get your invoice? What happens to their best match placement when they end their listing early to get a credit on their fees?

  2. Yep, same problem. Trying to ammend qauntity on a GTC’s and eBay wants £4.956518 a pop for it.

    2 problems with this. 1) I am to bloody busy to go trawling through a 48 page invoice looking to see if its been credited back. And 2) They probably won’t credit it back until the next billing cycle, which in itself is an absolute kin’ liberty

RELATED POSTS..

eBay.com available quantities glitch

eBay.com available quantities glitch

Royal Mail Click and Drop Collections Failure

Royal Mail Click and Drop Collections Failure

Royal Mail International post International Tracked update untracked export services

Royal Mail untracked export services resumption

Royal Mail International post International Tracked update untracked export services

Royal Mail International Tracked update

Royal Mail to accept International Parcels again

Royal Mail to accept International Parcels again

ChannelX Guide...

Featured in this article from the ChannelX Guide – companies that can help you grow and manage your business.

Latest

Take a look through a selection of the latest articles on ChannelX

Register for Newsletter

Receive 5 newsletters per week

Gain access to all research

Be notified of upcoming events and webinars