Amazon change to "charge on ship"

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Amazon are enabling “charge when shipped” for third party sellers on the site. Rather than charging a buyers credit card when the order is placed, in the future they’ll only be charged when the goods are despatched by the seller.

Amazon told sellers “Charge When Ship follows the current industry standard for processing buyer payments and will also help keep buyers informed about the status of their deliveries. All new orders you receive must be processed using Charge When Ship.”

Sellers on Amazon need to be aware that they are required to confirm despatch of each order. If sellers don’t begin to confirm their shipments, Amazon are likely to temporarily suspend their listings to prevent customers from receiving orders they have not been charged for.

Amazon expects sellers to despatch within 2 days of order confirmation. Any orders which are not confirmed as despatched within 30 days will be canceled without the customer ever having been charged.


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