eBay moot Top Rated Seller qualification review

No primary category set

I’ve been contacted by several (including some very large) sellers who haven’t made the cut for Top Rated Seller and have seen their sales plummet. Some sellers have missed out literally by a few tenths on just one DSR (Detailed Seller Rating) but because the qualification periods can be up to a year it’ll be many months until old ratings drop outside the 12 month window enabling them to achieve Top Rated Seller status. Higher volume sellers will only have to wait for a maximum of three months before increased service levels are reflected in their DSRs.

On an update announcement this week eBay stated that they are considering throwing these sellers a lifeline. They’ve said “.”

As soon as we hear more news we’ll post updates, but in the mean time best advice has to be to target your lowest DSRs and put strategies into place to continue improving them.

Normally the hardest DSRs to raise are the two postage related ratings and with current industrial action by Royal Mail upping service levels is currently an even bigger challenge than normal. For those that can though there may be a lifeline to Top Rated Seller in the near future.



Enhanced seller protection for eBay Top Rated/Above Standard sellers


eBay Seller Protections extension for UK sellers


eBay.com extend Seller Performance Account protections in the US


eBay Coronavirus protection for sellers reminder


Protecting eBay seller standards in the UK for 90 days

ChannelX Guide...

Featured in this article from the ChannelX Guide – companies that can help you grow and manage your business.


Take a look through a selection of the latest articles on ChannelX

Register for Newsletter

Receive 5 newsletters per week

Gain access to all research

Be notified of upcoming events and webinars