eBay have had a glitch with the display of Business Seller information and have posted on the Announcement Board to say that the issue has been resolved.
The problem was that clicking on the drop down was displaying a message that “Contact details are not currently available”. The resolution appears to have been to make them permanently available without the drop down.
It’s worth noting that if you view your listings on an alternative eBay site that the drop down was never in existence – the business seller information is permanently visible all the time.
This is likely once again to raise concerns from sellers who work from home, but it’s the law that you have to make your contact details available and it’s one of the drawbacks of online selling. The only question is to how visible they have to be and where and when they have to be displayed.