Royal Mail have launched a trial of evening deliveries within the M25 as part of their drive to give online shoppers more choice and flexibility in their shopping.
House of Fraser and beauty product specialist L’Occitane are both taking part in the project and Royal Mail are talking to other retailers about taking part in the project. Customers will be able to to ask for items to be delivered between 6pm and 10pm.
This is the latest initiative by Royal Mail to make it even easier for people to receive items they have ordered online or from a catalogue. Royal Mail is currently extending the opening times of more than 600 of its busiest delivery offices until 8pm on a Wednesday to make it even easier for people to receive items that could not be delivered during the day because no-one was at home.
Talking of the trial, Mike Brown, Royal Mail’s Fulfilment Director, said: “Consumers increasingly want more control over when and where they receive their orders and Royal Mail is looking to fit the online delivery experience around the shopper – enabling them to select, rather than being told, when their goods will be delivered.”
This is just the sort of initiative Royal Mail should be doing, and it’s one that I can’t see any downside to apart from their own costs paying delivery staff to work out of their current normal hours. Personally I’d prefer to receive all my post in the evening when I’m at home rather than during the day when I’m at work anyway. The convenience of having items that need to be signed for, or items that won’t fit though my letter box delivered when I’m at home would be superb.
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