We thought it was fixed, but it’s back and my email inbox has been inundated with emails from eBay sellers pointing out that Best Match is broken again. On certain searches eBay are yet again reporting that there are plenty of items found matching the search term and yet eBay are only displaying a tiny proportion of the items available to buy.
We first reported this glitch back on the 12th November and on the 16th all indications showed that the problem had been rectified. Now once again there’s a high probability that although they’re looking for your product, desperate to spend their money and buy from you in the run up to Christmas, . If buyers do happen to select the Time Ending Soonest search view your items will magically reappear, chances are that they won’t and in Best Match they’ll just think eBay’s selection and availability is rubbish.
The image sent in by TameBay reader Jon shows a search for an A3 Epson Printer with 66 search results found, but eBay are only showing us 5 results comprising just 7 items. That means that 89% of matching search result items are hidden from buyers.
I’m a bit lost for words on what to say, so I’ll leave you to express your thoughts in commments.