TameBay reader Joe reports that when relisting some unsold items he was nearly caught out relisting something that was already listed and would have been a duplicate Fixed Price listing. Thankfully a tiny alarm bell went off in his head and he double checked. before launching the item on the site. He’s seen this duplicated ended item twice now and wanted to make TameBay readers aware of the problem.
The items appeared in “Unsold” in Selling Manager Pro with a date when they “ended“. When you click on the item numbers the listing has actually sold out and ended on a totally different date than the one that shows in the unsold view. The screen shots show the difference between the dates and the fact that they all sold out. This image shows an ended item date of the 18th November in SMP, but on the view item page the end date is the 15th November. Another screen shot we were sent shows an item reported as ending on the 4th November in SMP when it actually ended on the 17th October which is confirmed on the View Item page
(We do have item numbers and have checked the end dates but are have masked them in images for privacy)
There’s a real danger of falling foul of the duplicate listing policy here, and getting a Policy Strike which could affect your Top Rated Seller standing, your visibility in search results and your seller discount. There’s also a real danger of listing too much inventory and running out or overselling due to an SMP glitch.
If you have had phantom stock and have oversold inventory that you don’t actually have it may be because you relisted a supposed ended item which you had already previously relisted at an earlier date.
If you do relist unsold items in Selling Manager Pro it’s probably worth checking your inventory levels and the actual date the item ended.
One Response
I have had a problem in the past with SMP not marking items as being relisted.
I relisted 50 items once thinking they had not been relsited.
I was NOT pleased.