Royal Mail are all set for Christmas and have published their Christmas Planning website to help retailers and consumers gear up for the busiest time of the year.
The Christmas Planning site has a wealth of information including Royal Mail’s last posting dates for 2012 (If you’re thinking of using International Surface Mail you may have to post by the 28th September to ensure your present is delivered for Christmas!).
The site also promises that the new Royal Mail Delivery to Neighbour programme will be available nationally in time for Christmas. This will allow your postman to deliver items that are too big for your letterbox to a neighbour if no one is at home. Another option is Local Collect where consumers can opt to pick up their parcel from their nearest Post Office if they’ll be out when deliveries occur.
Returns are a fact of life when retailing online and Royal Mail have plans to make this as painless as possible for both consumers and businesses. In the New Year they’ll be offering an upgrade to their Packet Post Returns service by adding tracking.
Check out the Royal Mail website for Planning, e-tail insights, Top Tips, Royal Mail Christmas services and to see Royal Mail’s “A Christmas Story” video.
A look back at last year
Just in case you didn’t see it here is the Behind the Scenes action from Royal Mail over the Christmas 2011 period.