There were some 13,500 cancelled flights in the US on Monday and Tuesday this week, and that means an awful lot of delayed passenger stuck in the States (or around the world waiting to get to the States).
It’s pretty much the same story for parcels, Hurricane Sandy is no respecter of ecommerce and it’s worth keeping your customers informed of possible delays. Royal Mail have already advised that “extensive flight cancellations and diversions will result in mail delays”.
Flights are not expected to resume before Wednesday and whilst Royal Mail will work to resume services as quickly as possible as flights become available there’s bound to be a backlog. Equally if you’re expecting parcels from the US they are likely to be severely delayed, so spare a thought for your seller and give them some leeway before you ding their feedback rating for slow delivery. Remember that the delays won’t magically disappear as soon as the planes start flying again.
Image of Hurricane Sandy’s Menacing Size on Earth Revealed in Satellite Photos courtesy of Space.com