The OFT (Office of Fair Trading) have released an online quiz with the aim of helping online traders better understand the laws surrounding selling onlines and returns.
Here’s your starter for ten. And click here for the full quiz.
How many correct answers did you get?
2 Responses
9/10, the gift wrapping one got me.
7/10 for me.
Total and utter shame as I used to be the Head of Customer Services for a national retailer!!!
I can only put it down to the fact that legislation has changed since I was doing that job.