Click the “Positive” radio button, type a comment, click a load of stars. The frustrating part is does anyone care? That’s up to 55 clicks (thankfully some were auto five stars) and 11 comments to type before I can click the submit button.
Are feedback comments really that valuable these days? I rarely read a seller’s feedback unless something goes wrong and by that time it’s too late anyway. There’s no point reading a buyer’s feedback as they’ll only have positive comments anyway.
I wish there was just one button for feedback when I’m happy with a transaction. One click to leave a positive feedback, to fill out a proforma positive sounding comment and to click those infernal stars. I didn’t count how many clicks it took and letters to type (I resorted to cut and paste feedback comments), but it was far too many. The only reason I left feedback was out of a sense of duty to those sellers who’d left feedback for me.
Is it time that eBay simplified feedback for buyers? Would you like a single click to say you had an experience that was anything from “OK” to “Great”?
Trust me if I have a bad experience on eBay I’ll be more than happy to spend my time typing comments and dinging the seller’s DSRs with low star ratings. When I’m happy however, leaving positive feedback should not be the chore that it is.