eBay’s ‘within the hour’ delivery service, eBay Now, which has been successfully trialed in the US is coming to London early in the New Year. Devin Wenig, President of eBay marketplaces made the announcement in London this morning and it’s expected to be the first roll-out in Europe.
It’s a neat service that has performed well in metropolitan areas in the states including San Francisco where shoppers can use a special smartphone app (or PC) to order from selected retailers and have the items delivered to a chosen destination within the hour (or thereabouts). London is a no-brainer extension of the service.
Combined with news that Argos and eBay have agreed a trial Click & Collect partnership shows that the company is really focusing on fulfillment and putting customer convenience and choice at the centre of developments.