Data suggests that British customers demand the highest level of customer service in Europe. Your ratings, growth and profitability depend heavily on getting eBay customer service right. This ebook from eSellerPro tells you what you need to know.
eSellerPro preview the basics around customer service on eBay, get into the detail of eBay performance metrics, the new Order Defect Rate and changes to your DSRs. eSellerPro also cover what to do and what not to do with Structured and the new Managed Returns.
