Amazon Seller Central glitches and updates

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Amazon BugAmazon’s recently redesigned Seller Central appears to be causing more problems than a few new fonts and moving the odd button around. To be blunt a lot of the time it appears to simply not work at all.

We’re hearing that some sellers are unable to log in, whilst others that do manage to log in are getting Amazon’s error page directing them to “Click here to visit the Seller Central home page” again. For those that can’t log in Tamebay reader Raj suggests that you can can get around the issue by going to clicking seller account top right, and logging in from there.

Whatever the reason for the glitches it does of course impact seller’s work routine much more than the redesign, although sellers hate changes especially if the one obscure feature that they used to use has gone! Not being able to log in to manage orders is a bit more serious however, not least because of Amazons obsessive focus on customer service – It’s hard for retailers to look after Amazon’s consumer customers if Amazon isn’t looking after their retail customers.

Let us know if you’re able to log in to Amazon and if you can what you think of the new dashboard layout.

For those using third party tools which access Amazon via the API, the good news is that we’ve had no reports of them not working.

7 Responses

  1. I was revising some items last night directly on Amazon and it suddenly cam up with “Click here to visit the Seller Central home page”.

    I then couldn’t access the inventory page at all but other parts like orders was working fine.
    All seems ok, for now.

  2. Flippen heck.. this is getting annoying – even Raj’s work around has stopped working around, cannot get in on IE or Firefox.. only trying to get a home page to look at inventory and upload some files (a couple of hours ago it seemed to be fine again) – wish Amazon would pull their finger out

  3. We’re having the same log in problems, however, loading up the seller central on Mozilla seems to be ok ??

    Also, the problem does not seem to be occurring on all machines.

    As if it’s not hard enough these days (moaning quietly to myself)

  4. Been having intermittent issues for last 2 days, was working on IE but not Chrome, just cleared my cache in Chrome and it’s now working. We’ll see for how long…

  5. Amazing – all my international listings have disappeared, and needed to be synchronized again.


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