eBay Neighbourhood Pilot goes live today

No primary category set

eBay Neighbourhood, eBay’s new peer to peer assisted selling services, launches in pilot form today. We understand that there are trial areas live in London, Manchester and Glasgow.

eBay Neighbourhood is a service that allows trusted eBay sellers to help customers shift their stuff, which could be set to replace the Trading Assistant Program if it proves successful.

Trusted sellers are invited by eBay to offer an assisted service to item owners in their area. Unlike the trading assistant program where sellers could set their own fees, with eBay Neighbourhood commissions are set at 40% commission based on the final sale price.

The selling commission is to cover the eBay and PayPal fees as well as your admin fees for selling the item. However by taking part in the neighbourhood programme, you will also benefit from free insertion and 20% off final value fees for your first 200 listings per day on eBay.co.uk – even those that are not part of the eBay Neighbourhood programme.

eBay will alert 1.5 million users (potential Neighbourhood customers), to the fact that there are sellers in their area who are happy to help them sell. With eBay estimating that the average home has £4,000 worth of unwanted goods, there are a lot of opportunities for consumers to make some easy cash with little or no effort.

As with eBay’s Assisted Selling program in Pilot with Stuff U Sell, getting consumers to make some cash on eBay isn’t the ultimate end game. eBay have known for years that a buyer who makes just one sale goes on to be a more regular and thus valuable buyer in the future. That’s almost certainly the case even if they don’t make the sale themselves.


6 Responses

  1. It seems you have to be an invited (private seller) to become part of eBay Neighbourhood. What a flippin’ disaster. This will attract loads of clueless or careless sellers & immediately get a bad reputation before it gets off the ground. Why on earth are they not using trusted business sellers? Another utterly insane decision from eBay. This will NOT create more sellers for eBay. It will create more COWBOY sellers & we have plenty of them doing enough damage to eBay already. I wonder what HMRC think of this.

  2. With all the issues eBay Sellers have relating to problem Buyers why on earth would anyone want to take the risk of selling a strangers items? If you take both eBay and PayPal fees out of the “40% commission” the “Trusted Seller” isn’t getting much if they then have issues to deal with, are they?

    So, will eBay indemnify them from problems that can be traced back to the original owner’s poor description, etc? Doubt it . . so don’t take the risk!

    PS : I wonder how good “Joe” looks in his high heels?

  3. I can just picture people meeting in the park and handing over an old fridge.

    What if you get Joe a rubbish price for his high heels, does his Mrs come around and lump you one?

    What a load of crap.

  4. So ebays arcame policies mean they can no longer attract casual sellers then. No suprised. Why would anyone pay 40% whWN they can sell for free on Gumtree or facebook?. This is just ebay getting worried because they have neglected the core reason that buyers came to ebay. Gumtree should be the go to place to sell locally, but it isnt. perhaps they should be promoting that.


Online shopping concept, young woman hands holding mobile phone

New eBay payments experience coming to the UK this summer


Why eBay UK 25 million monthly visitors is significant to eBay Inc


eBay Click and Collect max weight now 15kg new size requirements


eBay Valet program dumped in the US


What protections will be in place for eBay UK sellers with the latest snow?

ChannelX Guide...

Featured in this article from the ChannelX Guide – companies that can help you grow and manage your business.


Take a look through a selection of the latest articles on ChannelX

Register for Newsletter

Receive 5 newsletters per week

Gain access to all research

Be notified of upcoming events and webinars