Lucid Interactive has announced the release of a new automated Amazon feedback software, FeedbackExpress.
FeedbackExpress is a cloud-based solution to help Amazon sellers automate and manage their feedback communication with buyers. The software aims to help sellers get more positive feedback and product reviews as well as removing any negative and neutral feedback quickly and effectively. It’s known that with better seller metrics, sellers can win more Buy Box at higher profit margins.
If you receive a negative feedback on your Amazon account, FeedbackExpress will alert you right away via SMS and email. You’ll also benefit from professionally copywritten feedback and product review requests that are proven to increase feedback quantity and quality. You can even protect your seller rating by excluding specific buyers or products.
Currently Amazon UK and US marketplaces are supported on FeedbackExpress, with plans to add further marketplaces in the near future.
Northern Ireland based Lucid are the company behind SellerExpress and RepricerExpress. They’ve been supplying software solutions to Amazon marketplace sellers for over 13 years and are a member of Amazon’s Technology Partner Network.
You can sign-up for a free 30-day trial today (no credit card required), and try out the software without it costing you a penny. Price plans start at £14.95 ($20) per month with discounts available for new and existing RepricerExpress customers.