There are significant delays with goods being exported to India which you should make customers aware of in your despatch notes. David Jinks of ParcelHero who gave us the tip off tells us “Mumbai Customs seems to be getting some impressive clearance delays. They have to have a 100% physical examination of all shipments; and there’s a new electronic clearance for gifts and samples that’s playing up“.
UPS say that since mid-January 2017, Mumbai Customs have initiated a phase wise implementation of the EDI (Electronic Data Interface) clearance process for all gift & sample shipments. The implementation has been inconsistent and intermittent due to technical and other issues.
Due to this, clearance delays are expected specifically for Low Value & Gifts and Sample courier shipments being imported through Mumbai.
In addition, Mumbai Customs have also issued an order to conduct 100% physical examination of all shipments hence clearance delays are expected.