One thing eBay really expects of you as a seller is swift despatch. Having enough stock to hand, to meet buyer demand, and making sure that it’s out of the door sharpish to satisfy their urges: eBay likes that. And they will look dimly on you if a buyer thinks you have been sluggish or dimwitted in sending the items. And eBay is a merciless judge. The black mark will be applied to your record quickly and without the reasonable right of appeal.
So that makes it’s particularly ironic that this week’s offer of coupons to Shop owners good for eBay branded packaging from a partner has led to shortages and delays in fulfilment. You can read about the offer here.
But some eBay sellers will be waiting for the packaging until late next week because it looks like they have been overwhelmed by demand.
As the email sent to some buyers reads: “Due to unexpected popularity of the recent offer we have run, we have experienced an unexpected shortage in stock of some products. We are expecting the new stock to arrive shortly and will dispatch it as soon as it arrives. You will receive your full order by Wednesday 12th April 2017. We sincerely apologise for any inconvenience this may cause.”
We assume affected sellers will apply their DSRs to the experience judiciously as any decent eBay buyer would.