Customer experience is the must win battleground – understanding how to survive and thrive with the new empowered customer is essential in 2017.
Businesses who optimise their customer experience are growing 10% faster and exceeding the gross margins of their competitors by 26%. Oracle + NetSuite have created a UK seminar series to share learnings and best practice. The seminar series combines intelligence from industry leading customer experience specialists, with technology innovators and real world examples of the benefits in action.
No hard sell, just a chance to learn what can be achieved through technology enabled innovation.
The event takes place in 6 locations: Dublin (13th June), Nottingham (14th June), Manchester (20th June), Leeds (21st June), London (22nd June) and Glasgow (27th June).
Agenda
- Drive a Premium Customer Experience with Data
– Tim Wade, Managing Partner, Smith + Co - Innovate Your Business with Cloud Technology
– David Turner, Thought Leader, Oracle + NetSuite - Benefits and Bonuses of Cloud Business Systems
– Customers, Users, Implementers - Question the Panel & Networking
– All