Aila Technologies teams up with Ingenico Group to develop seamless ways to shop

No primary category set

Aila Technologies is working Ingenico Group to develop frictionless customer experience in brick-and-mortar stores, from faster customer registration and check-ins to payments.

As the result of the partnership between Aila’s iPad-based Interactive Kiosk and Ingenico Group’s iSMP4 Companion, the two will work on improving in-store operations, which will help retailers speed up their digitalisation.

Aila enables retailers to take advantage of digital functionalities in physical stores, with its proprietary TrueScan™ scanning technology which provides rapid image capture capabilities. This service paired with Ingenico Group’s iSMP4 can accurately scan barcodes, capture ID card images, and quickly process all forms of payment including magstripe, EMV chip & PIN, EMV chip & sign, and mobile wallet transactions via contactless near-field communication (NFC). The touchscreen tablets with retina display are said to give consumers an intuitive digital experience.

The joint solution has already been rolled out by a healthcare company to create a frictionless patient experience in thousands of medical testing facilities and pharmacies—from ID, insurance card and scanning to appointment check-in and payment processing.

“We are in the midst of an in-store customer experience revolution. To stay relevant in today’s digital era, companies must respond to changing customer expectations by embracing technology solutions that improve experiences, from faster check-ins to easier, more secure payments.

Partnering with Ingenico Group and combining its premier mobile point-of-sale (mPOS) products with Aila’s versatile scanning-enabled hardware solutions creates an enormous opportunity for our enterprise customers.”
– Alex Goodwin, co-founder, Aila

“Consumers demand a seamless, digital experience—whether it is online or in-store. We look forward to working with Aila to empower companies in retail, healthcare and adjacent industries to provide a comprehensive customer experience with the compatibility and versatility required to meet changing needs.”
– Irfan Nasir, head of product & solutions, Ingenico Group North America


Why are more SMEs starting to accept American Express?

Why are more SMEs starting to accept American Express?

OnBuy direct payment, WorldFirst and Payoneer launched

OnBuy direct payment, WorldFirst and Payoneer launched

OnBuy 2023 Road Map OnBuy Payments OnBuy first profitable month and strategic investment

OnBuy 2023 Road Map shared with sellers


OnBuy selects Nuvei for marketplace payments


How Payment Services Directive 2 impacts consumers

ChannelX Guide...

Featured in this article from the ChannelX Guide – companies that can help you grow and manage your business.


Take a look through a selection of the latest articles on ChannelX

Register for Newsletter

Receive 5 newsletters per week

Gain access to all research

Be notified of upcoming events and webinars