There are numerous reports that Visa card payments are experiencing problems in the UK and across Europe. Cards are being declined and payments are generally, but seemingly not universally, unreliable. Chip and Pin is apparently suffering severe problems but others are reporting that contactless is proving more successful.
But there is no confirmed information about the scale of the problem, exactly who is affected and whether a resolution is in sight. And it does seem, from an anecdotal sweep of online comment, that the situation is deteriorating but that’s speculation. And it is certainly Europe wide with media in Ireland and Spain also reporting problems.
In a largely unilluminating comment to Reuters, they said:
Visa is currently experiencing a service disruption. This incident is preventing some Visa transactions in Europe from being processed.We are investigating the cause and working as quickly as possible to resolve the situation.
Clearly offline retailers are experiencing problems and it has been reported that a number of supermarkets are no longer accepting cards at all and that seems to be continuing into the evening. But what is less clear is whether this is impacting online payments. Have you had any reports?
As far as we can see there are no public comments from the marketplaces or payment services at time of writing about Visa card payments. And the problem when it comes to paying online is that it is not publicly visible and shopper will likely just walk away from the checkout, rather than making a report to you as a merchant or a service they were using. Let us us know what you’ve been hearing about any problems with online payments today or tonight.