Meet the company: Intersoft

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Steve Sneath IntersoftIf you’ve outgrown your current legacy solution for shipping label production then Intersoft could be the answer for you. They can assist with all elements of the shipping cycle, from label production, to manifesting through their APIs with over 70 carriers.

We asked Steve Sneath, Retail Solutions Consultant at Intersoft to tell us more:

Who are Intersoft?

Intersoft are a British company, specialising in delivery management software, with over 25 years of history and a global footprint. Now part of the Royal Mail group, we continue to offer multi carrier solutions to Retailers and ecommerce partners

Experts in our fields, with all our team working in the same office and all development done in-house, you can rely on us for a quality product.

Under the calm but energetic leadership of James Thomas, Intersoft has grown dramatically over the last few years, with thousands of customers now relying on Intersoft’s solution to help them process their ever growing customer demand for effective delivery solutions.

What does Intersoft do?

We offer a web based solution for carrier label production, with over 70+ carriers to over 200 countries on our platform, our customers can post efficiently on their accounts with their chosen carriers. With a myriad of flexible integration options we can fit simply and easily into our customers ecommerce environment for maximum benefit.

What type of business can Intersoft assist?


Why do retailers turn to us? It may be a cost saving initiative, an upgrading of their current solution or a demand for change with the need for a more powerful solution to match the scale of their operation. The reasons are various all with the core aim of having a secure, flexible, cost effective carrier management solution they can rely on.


Why do ecommerce, Warehouse and Order Management solution providers turn to us? Because we are the solution provider of choice, especially for Royal Mail, using our integration lets them focus on the core of their business rather than trying to meet the ever changing demands of the carriers. Our API’s allow for Intersoft to be the invisible partner and providing your brand with a trusted solution.

What can you do for me

Multi Carrier Delivery Solutions

  • Labels, manifesting & customs documents
  • Integrated tracking, reporting and customer service consoles
  • Checkout integration, returns management & branded customer communications
  • Systems driven rules based best label selection

Manage the relationships and the changing technical demands of all Carriers

Flexible solutions for any system or process

Tell us your problem

Fed up with having to change label designs, update routing tables and all the other demands of the carrier.

Did you struggle with the seasonal peak with your current carrier management solution?

If you need help with an effective integration for Royal Mail or any other carriers, then contact me by email

Intersoft Case study

Cloud Commerce Pro

Challenge Solution Results
When a previous supplier could not provide the service that Cloud Commerce Pro needed, they knew they had to move to a new solution to access Royal Mail shipping labels on behalf of their customers. Cloud Commerce Pro knew that speed of set up and a fast reliable, fully integrated solution was essential With a vast array of different integration methods available and the flexibility of the Intersoft solution, Cloud Commerce Pro knew they had a technology partner they could count on. Coupled with real friendly teams to help with all aspects of the solution, both companies knew they were onto a winning partnership. With Intersoft and its slick API’s and expert people, Cloud Commerce knew their customers were in safe hands The team at Cloud Commerce Pro were delighted, with the experience his customers were getting, quick service to get accounts set up, help always at hand, and API’s to fully automate all elements of the shipping cycle, from label production, to manifesting to tracking. Invisible to their customers the shipping team at Cloud Commerce could focus their efforts on meeting the ever changing needs of their very demanding customers needs.

Cloud Commerce Pro is a fast growing, complete software solution helping multichannel retailers sell products across the ever growing selection of channels and marketplaces, with hundreds of their customers depending on their solution to drive efficiencies across the entire fulfilment process.

The Integration with Intersoft Systems and Programming Limited has allowed them to easily and effectively access all the Royal Mail services with simple and trusted API integrations meaning Cloud Commerce Pro can focus on what they do best.

Cloud Commerce Pro didn’t want to waste time and effort meeting the changing carrier needs as Royal Mail revamped their tracking solutions and the specifications of their labels and solutions with the introduction of new 2D barcode delivery confirmation and the ever expanding options of delivery services and solutions they offer. They needed a partner who could look after the changing carrier demands and with Intersoft’s Multi Carrier Solution they found not only the solution but the people that they could rely on.

Every interaction they need can be completed via API meaning that Intersoft was invisible to their customers as part of their end to end solution. Hundreds of their customers both small and large are now benefiting from easy access to Royal Mail services every hour of every day, safe in the knowledge that they have a reliable partner, no matter how many shipments or customers they know they Intersoft have the speed and scale to meet their ever changing and growing demands.


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