eBay crashed temporarily Tuesday morning

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It looks like there has been a major outage at eBay today starting at around 7am through to around 8.45am when the site started to return to normal although some users are still reporting problems.

“eBay experienced technical difficulties for a short period today, where users may have temporarily had trouble accessing the site. The issue is now fully resolved. Apologies for any inconvenience.”
– eBay spokesperson

Downdetector peaked at some 8,600s reports with users reporting seeing a message saying “Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages.”

As you can imagine users have flooded social media with comments and our inbox here at Tamebay has been filling up this morning. Buyers are complaining that they’re unable to shop and sellers getting into the warehouse hoping for an early start have been left twiddling their thumbs. Some complained of auctions ending with buyers unable to place last minute bids, but these are likely to be relatively few in the UK as commuter time isn’t generally the best time of day to end auctions and the vast majority of listings on eBay are fixed price these days.

When eBay crashed it not only took out the desktop site but also the mobile app stopped working too.

It appears that eBay crashed not just in the UK, but across the EU with few reports coming in from as far afield as Australia. The bulk of reports however are from the UK and from Germany where the main issues appear to have been.

Hopefully if you’re accessing eBay now things should be relatively normal with reports having dropped from the multiple thousands to the few hundreds but we’ll be monitoring the situation throughout the morning.

(Edited 11.00 to add comment from eBay)

3 Responses

  1. Strangely enough, we left the office Tuesday night saying how freakishly quite ebay sales have been, we had not had a day like that for as along as I can remember. it was one of our worst sales days for years, we usually sell something every few minutes but we dropped to a few odd sales per hour, we wondered if something was wrong as it was so unusual.

    Jumped out of bed Wednesday morning to see if sales had improved overnight only to find that I could not access the site (panic mode set in). I wonder if Tuesdays lack of sales were linked to the outage on Wednesday somehow ?

  2. It’s still down for me. Wonderful. Paying thousand of pounds in fees every month and can’t even do what I’m expected to do.

  3. yep we couldn’t access any orders or anything… not good when you work to deadlines. Thankfully we were able to get stuff ready for our couriers on time… however as we are very much weather dependant, had it been a hot sunny June then we would have had alot of aprcels missing the dispatch cut off. No doubt ebay would then expect us to phone through each and every one to avoid defects…..

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