Merchants go back-to-school for CPD qualification in chargebacks

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Europe’s dispute management company, Chargebacks911 today announced the launch of CPD-accredited (Continuing Professional Development) course in chargebacks for merchants to develop and enhance their understanding of payment disputes and proactively challenge them.

Taking place in London on 5th September, the course has been developed to help merchants cut through the myths and mystery surrounding chargebacks which have seen an unprecedented spike in recent years.

The course will run from 9am to 4pm at The Green Room, 70 Gracechurch St, London EC3V 0HR. Sellers can book their place on this page.

In the last year alone, UK online transactions grew by 7.5%, while related chargebacks rose by 23% ̶ growth that is having a marked adverse impact on merchant profits.

The event is designed and led by global leaders in the FinTech industry – including Chargebacks911’s multi-award-winning co-founder and CIO, Monica Eaton-Cardone – this hands-on course will teach merchants the history of the payment disputes, how they work and why they sometimes don’t.

It will also explore how chargeback thresholds can negatively impact merchants’ sustainability, and teach them how to leverage fraud prevention tools and best-practice strategies to ensure optimum outcomes.

As the course has reached the required CPD standards and benchmarks, meaning it has been assessed for integrity and quality, merchants are promised a high-level learning value and CPD qualification for the skills developed throughout the day.


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