Amazon Counter extends omnichannel footprint in the US

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Amazon Counter is expanding its omnichannel footprint in the US with a wider network of click and collect points.

The manoeuvre is aimed at enabling merchants to offer their customers the convenience of thousands pick up points to collect their parcels in-store or at a partner location. Delivery to an Amazon Counter location is available for the tens of millions of items sold on Amazon.com and accompanied by the same-day, one-day, two-day and standard shipping.

“The response we’ve heard from our customers and partners after the launch of Counter earlier this year has been tremendous. This new network of pickup points gives customers a pickup experience that is fast, flexible and convenient, and partners are thrilled with the strong engagement and additional foot traffic Counter is driving for their stores.”
– Patrick Supanc, worldwide director, Amazon Hub.

Counter is part of the Amazon Hub network of “secure, convenient” pickup locations, which also includes thousands of Lockers nationwide.

Amazon have been trialling Amazon Hub Counter with GNC, Health Mart and Stage Stages for the last few months. Global health and wellness brand GNC are focused on quality performance and nutritional supplements. Health Mart is a network of independently owned and operated pharmacies in the US. In small cities and towns across the country, Stage Stores offers great prices on name brands through its Gordmans off-price stores, Bealls, Goody’s, Palais Royal, Peebles and Stage department stores.

For six years, my pharmacy team has served our community and made sure our patients get the care they need. Amazon Hub Counter has given my current patients a new, convenient way to pick up their Amazon packages, and it’s also brought in new neighbors who have then been introduced to the meaningful care at my pharmacy. I’m delighted to offer Counter in my local store.”
Laura Temple, RPh, pharmacist and owner of Laura’s Health Mart Pharmacy in Azle, Texas.

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