Free Replyco trial for customer support over the Christmas holidays

It’s the last full week of Christmas trading and many online sellers will be looking forward to a very well earned couple of days off over the holiday period, although we know that with marketplace trading there’s really nothing like a day off. Even if you’re not picking and packing in the warehouse, marketplaces still demand that you are responsive to messages and their standard is a reply within 24 hours. That’s why we’d like to remind you of the free Replyco trial which is still available and runs over the entire Christmas period.

Replyco is a helpdesk software built and designed from the ground up for multichannel ecommerce businesses. It consolidates all customer messages into one place and provides efficiency tools to bring reply times down and resolve issues fast. The solution is built using the latest cross-platform technologies to give consistent experience to modern day retailers, regardless of which device you use or which department you work in.

You can read more about Replyco here, but rest assured it covers the major marketplaces you’ll be trading on as well as the most popular website platforms and, if you’re a Linnworks user it has deep integration with their multichannel management software. If you’re not a Linnworks user, you’ll still appreciate being able to handle customer queries on your mobile, tablet or laptop with the minimum of fuss on the holidays. Naturally as you may have different staff covering different days, you’ll be able to give access to your key customer support managers so that the load can be spread and everyone can have at least one full day off without having to worry about work.

Free Replyco trial over entire Christmas period for Tamebay readers

For Tamebay readers we are offering a free 7 week trial (instead of 7 days) to help you streamline you customer service over the super busy (and stressful!) festive period. Plus we’ll even give access to a dedicated Replyco account manager to help you get set up and running.

To take advantage of this offer, all you need to do is:

  1. Register for a trial account on www.replyco.com
  2. Send an email from a registered account to promo@replyco.com with a subject line “Tamebay”
  3. The team at Replyco will then go ahead and extend your trial until 30/12/2019, so the sooner you sign up, the longer your trial will last.

Subscription Costs

If you decide that you like Replyco, after your free Replyco trial you can subscribe at the rates below. Their pricing model is simple and easy-to-understand and they don’t charge per user or based on how many channel integrations you need. It’s based on usage and how many tickets (messages from buyers) you receive each month:

Replyco Subscriptions

Solo

Team

Business

Enterprise

Paid Monthly £30 £60 £120 POA
Paid Annually £25 £50 £100 POA
Monthly Tickets 500 1500 5000 Unlimited
Users Unlimited Unlimited Unlimited Unlimited
Sales Channels Unlimited Unlimited Unlimited Unlimited

 
Replyco also offer a tailored solution for Enterprise customers based on their volume, historical data storage and bespoke development requirements.

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Comments

I do not really understand replyco? its more expensive than replymanager but with all the features missing? It seems a strange business model...

Dan • 17th December 2019 •

If you have lots of channels and a few staff then it's much cheaper

Nick Davis • 18th December 2019 •

It says 7 week trial but that it runs to 30/12/2019, this post was written 17/12/19, how does that work?

nick • 18th December 2019 •

Hi Nick, Thank you for your comment. The original article with a 7 week trial offer was published on 11/11/2019. Here is the link: https://channelx.world/2019/11/meet-the-new-product-replyco-helpdesk.html As we are now in December, there is only over a week left for you to take advantage of this promotion. Hope it helps. Best regards, Artem

Artem @ Replyco • 19th December 2019 •