Amazon Payments Fee changes from 31st March 2020

mazon Pay Chargeback Dispute Fee

On the 31st of March, new Amazon Payments Fee changes come into effect. These fees will apply to sellers who offer Amazon Pay as a payment instrument on their own website. One might be forgiven for thinking that the changes are remarkably similar to those PayPal recently made in order to remain ‘competitive’.

“Amazon Payments helps you provide a better buying experience for your customers. We are committed to helping you increase sales and acquire more customers, while keeping our prices competitive. You will continue to enjoy our fraud protection and extension of Amazon Pay’s A-to-z Guarantee to your customers at no additional cost.”
– Amazon Payments

Things to note are that for some the fees will be lower, for some it might be higher, but for all (as with PayPal) the fixed 20p fee is rising to 30p. This will impact high volume sellers the most and in particular those with low average order values.

Amazon Payments Fee changes

Fee Type

Effective 31th of March 2020

Processing Fee/Authorisation Fee 2.7% + £0.30
Cross Border Fee* 0.4 – 1.5%
Currency Conversion Fee 2.5% above the wholesale exchange rate applied by our bank service provider
Chargeback Dispute Fee £14**
* Refer to Country-specific fee schedules for cross border fee by country.
** Excluding VAT.
Cross border fees, currency conversion fees and chargeback dispute fees will remain unchanged.

Amazon Payments Fee prior to 31st March 2020

Monthly Payment Volume*

Processing Fee**

Authorisation Fee (GBP)

Less than £1,500 3.4% 0.20
£1,500.01 – £6,000 2.9% 0.20
£6,000.01 – £15,000 2.4% 0.20
£15,000.01 – £55,000 1.9% 0.20
Above £55,000 1.4% 0.20
* Monthly Payment Volume is based on the total average transaction payment volume processed by Amazon Payments for the three months preceding the application date. Other conditions may apply.
** Composed of merchant service fee and interchange fee.
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