Coming Tuesday will be some assistance from eBay for those sellers who are forced to close their business due to the Coronavirus. It will include waiving eBay shop fees for sellers who put their shop into hard holiday mode.
In order to take advantage of the waiving eBay shop fees offer, you will need to use the out-of-stock option to hide your eBay listings or end your listings. Using normal eBay Holiday settings isn’t sufficient as if someone has bookmarked your listings they could still make a purchase. The out-of-stock option allows your Good ‘Til Cancelled listings to be hidden from search results when the quantity is 0. As soon as you increase the quantity again, the listing will reappear in searches.
To ensure you can reduce your eBay fees to zero, and to help you retain your sales history for longer, from now on eBay now keep your out-of-stock listings active for 180 consecutive days before ending them automatically. Previously this was just 90 days.
For sellers who use hard holiday settings putting all of their listings on 0 stock using the out-of-stock feature, eBay will waive shop fees for April and May. If you only put the out-of-stock feature for part of a month, if you are on hard holiday settings for at least 13 consecutive days eBay will waive 50% of your shop subs.
The page should be live on eBay at some point on Tuesday so that you can apply for the waiving eBay shop fees offer.
eBay are reminding sellers that if listings have been out-of-stock for an extended period of time, you may want to use other eBay tools and features to help kick-start sales when you restock. This might include providing recommended item specifics, using negotiation tools such as Best Offer or Offers to buyers, Multi-buy and/or Promoted Listings.