Royal Mail will no longer offer a normal Saturday Post delivery as a temporary measure due to staffing pressures and the Coronavirus pandemic. They will still delivery parcels and Special Delivery items 6 days a week.
“Our postmen and postwomen are working very hard across the UK in challenging conditions. As we said at the start of the coronavirus crisis, there will be some disruption to services. Relevant factors include high levels of coronavirus-related absences and necessary social distancing measures.
We understand the importance of the postal service in keeping the UK connected at this time. We have also listened to our hard-working colleagues who have asked us to ease the additional burden on them if possible. As a result, we are making some temporary changes to postal services.
From 2 May we will temporarily no longer deliver letters on a Saturday. We will continue to provide a letter delivery service from Monday to Friday as normal.”
– Royal Mail
Which items will still be delivered and collected on Saturdays?
Royal Mail emphasised that certain items will still be delivered while the normal Saturday delivery is suspended. Customers should continue to post both letters and parcels as usual on Saturday and Royal Mail will continue their Saturday collections from businesses, post offices and post boxes as normal.
Services that will be delivered and unaffected by the normal Saturday delivery suspension include:
- 1st Class Parcels & Signed For Parcels, Large Letters and Letters
- 2nd Class Parcels & Signed For Parcels, Large Letters and Letters
- Royal Mail 24 Parcels and Large Letters
- Royal Mail Tracked 24 & 48 Parcels and Tracked Letterboxable formats
- Royal Mail Tracked Returns
- Special Delivery Guaranteed
- International import tracked services
How will this impact marketplace sellers?
If you use letter post or large letters to deliver marketplace sales, you’ll want to ensure your handling time and messaging takes into account that Saturday will no longer be a delivery day until the coronavirus disruption is over.
Hopefully marketplaces will adjust their expected delivery dates although as this news has only just been announced that might take time. Remember that most marketplaces have already put steps in place to protect seller metrics so the normal Saturday delivery suspension shouldn’t impact you detrimentally, even if it does increase ‘Where’s my parcel’ questions from customers.