FedEx and Microsoft team up to transform commerce

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FedEx and Microsoft have teamed up to transform commerce by combining the global digital and logistics network of FedEx with the power of Microsoft’s intelligent cloud. Both companies are hoping to provide opportunities for their customers through multiple joint offerings powered by Azure and Dynamics 365 that will use data and analytics solutions to reinvent the most critical aspects of the commerce experience and enable businesses to better compete in today’s increasingly digital landscape.

“Together with Microsoft, we will combine the immense power of technology with the vast scale of our infrastructure to help revolutionize commerce and create a network for what’s next for our customers.”
– Frederick W. Smith, chairman and CEO, FedEx

It has been reported that FedEx Surround, the very first solution resulting from the collaboration, will help create more precise logistics and inventory management by enhancing visibility into a businesses supply chain using powerful data that will provide near-real-time analytics into shipment tracking.

FedEx Surround will be able to collect multiple data points through FedEx’s scanning and proprietary technology and analyzed through Microsoft’s suite of AI and solutions. Participating businesses will benefit from enhanced visibility of package location and gain extensive knowledge of global commerce conditions and external challenges such as weather, clearance and other hindering factors in near-real-time.

“Now more than ever, organizations are counting on an efficient and capable supply chain to remain competitive and open for business, together with FedEx, we will apply the power of Azure, Dynamics 365 and their AI capabilities to this urgent need, building new commerce experiences that transform logistics for our mutual customers around the world.”
– Satya Nadella, CEO, Microsoft

It has been confirmed that information on FedEx Surround and when it will be available to businesses will be announced this summer, and customer access will be rolled out in the months ahead.


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