If you missed our webinar last week, looking at changing consumer behaviour during the Coronavirus pandemic and how this is impacting returns, you can now watch it again at your leisure. Discover how to pivot from looking the returns challenge and view returns as a sales tool.
How you handle returns will be crucial as we come into the all important Q4 selling season and this year, more so than ever before, giving consumers confidence to purchase will be more critical than ever.
Bobbie Ttooulis, Executive Director of GFS and marketing expert joined us, along with Al Gerrie, Founder and CEO of ZigZag with his two decades of online retail experience working at blue chip retailers. They shared insights into why a great returns experience is a confidence builder to convince consumers to click the buy button and what to avoid to send consumers running to purchase from your competitors.
We all know that returns are a pain point in ecommerce, so streamlining and automating the experience for your customers, both in the UK and abroad, makes a lot of sense. In the past, returns solutions for online retail have only been accessible to the very largest retailers but now, with the launch of GFS Global Returns Pro, a slick and self service returns solution is affordable for small to medium sized businesses. In the webinar there is a live demo of GFS GLobal Returns Pro as well as an abundance of tips on how to streamline returns and turn them from a pain point to an attractive reason to purchase.
Click here to watch the webinar right now!