eBay reCommerce Marketplace Microsite

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eBay.com have launched a dedicated eBay reCommerce marketplace for brands to flog refurbished goods. This is not a microsite for regular eBay sellers but a place shoppers can find Certified Refurbished products from brands like De’Longhi, Dirt Devil, Hoover, Makita, Philips and Razer, which will sell exclusively on the eBay platform.

The new program, made possible by expanded partnerships with brands, arrives in time for the holidays and offers shoppers savings of up to 50% off on products that are guaranteed by leading manufacturers to look, feel and work like new, and include a two-year Allstate warranty.

“Demand for refurbished products has surged, and by securing exclusive rights to inventory sold directly from the most popular manufacturers, eBay is changing the way people shop this category. eBay shoppers tend to focus on value, which has helped make these products so popular. With this new Certified Refurbished destination, we’re doing a better job of helping customers discover inventory sold direct from the brands they love and feel confident they will be blown away by the quality.”
– Jordan Sweetnam, Senior Vice President and General Manager North America Market, eBay

Only brands that meet eBay’s Certified Refurbished criteria can qualify for the program, which requires an item to be in a pristine, like-new condition that has been professionally inspected, cleaned, and refurbished by the manufacturer – or a manufacturer-approved vendor – to meet their specifications. In addition, the item must be in new packaging with original or new accessories.

Why launch the eBay reCommerce Marketplace?

Some might see the eBay reCommerce Marketplace simply as a way for brands to offload their unwanted returns, but eBay say that, with Christmas just around the corner, new research finds shoppers are more likely to gift and are more open to receiving refurbished electronics this year.

  • Only 32% have given a refurbished gift before, but this year, 60% would consider gifting refurbished electronics for someone on their holiday list.
  • Nearly 8 in 10 Americans (78%) said they would welcome a refurbished electronic gift this season.

The research also shows that while 66% of Americans plan to buy gifts for family and friends they can’t see in person this holiday, even more (73%) say their gift-giving budgets have not increased – in fact, 37% say their budgets have gone down.

eBay reCommerce Marketplace peace of mind

In addition to great savings on top brands, all Certified Refurbished purchases for sale on the eBay reCommerce Marketplace include built-in peace of mind that only eBay can provide, at no cost to consumers.

  • A Two-Year Warranty: Covers more than just tech products and includes protection against breakdowns and malfunctions, access to item repairs and 24/7 customer support with Allstate. The two-year warranty is double the term of the closest competitor.
  • Hassle-Free 30-day Returns: For whatever reason, items, in their original condition, may be returned to eBay within 30-days.
  • Trusted Quality: All items include manuals and accessories, are professionally sanitized, arrive in manufacturer sealed packing and are inspected and approved by the manufacturer to operate like-new.
  • eBay’s Money Back Guarantee: Shoppers are protected if the item they order does not arrive, is faulty or damaged, or does not match the listing.

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