Trends and Opportunities: What the World’s Top Ecommerce Advisors are Predicting for 2021

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On March 31st, some of the world’s most in-demand ecommerce experts came together to share critical growth strategies that sellers must know in order to retain, maintain and grow revenue in post pandemic marketplaces. The event, which was brought to you by eDesk, covered all the areas that Amazon and eBay sellers can’t afford to ignore if they’re going to compete with re-emerging high street stores. This included what’s not to be missed on social selling, scaling, customer support, supply chains, and video commerce.

Prior to this event, eDesk spent weeks interviewing the world’s most in-demand advisors to put together an essential guide for marketplace sellers. The 30-page document titled ‘Trends and Opportunities for Marketplace Sellers as Retail Stores Reopen’ is now available to download.

eDesk’s essential guide covers opportunities, challenges, key trends and the most important things that marketplace sellers need to focus on to achieve success and grow in 2021. Through a series of interviews, eDesk provides an expert view of the ecommerce landscape through the lens of an inflection point in time that’s unlike any other. In it, our panel of experts attempt to answer the burning question: “After COVID, what lies ahead for marketplace sellers?

Insight and Advice From Some of the Sharpest Minds in ecommerce

eDesk’s essential guide includes a series of Q&As with some of the industry’s leading experts. The impressive list of interviewees includes:

Miya Knights is the co-author of two best-selling books, ‘Amazon’ and ‘Omnichannel Retail’. ‘Amazon’ has been translated into 14 languages and Omnichannel Retail was shortlisted for a number of awards. She is a top retail industry influencer and is regularly invited to speak by BBC, ITN and Sky News on retail trends.

Rick Watson is arguably one of the most influential multi-marketplace ecommerce experts in the world. Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator working exclusively in the ecommerce industry with companies like ChannelAdvisor,, Merchantry, and Pitney Bowes.

Vinny O’Brien is one of the UK and Ireland’s leading eCommerce experts, with specific hands-on expertise creating and developing complete turnkey eCommerce solutions. Employee #2 at eBay Ireland, Vinny is a hugely in-demand ecommerce
consultant and the Director of Strategy of Crua Outdoors, an award-winning, international multi-marketplace brand.

Colin Lewis is an ecommerce expert whose clients have included Unilever, Britvic, TK Maxx, Bayer, Oracle, Europcar, Facebook and Experian. Colin is the Founder of DMX, Ireland’s biggest and most popular digital marketing conference. He has been a Marketing Week columnist since 2015.

We also take a deep dive with eDesk CEO, Alex Payne. Alex provides insight on whether or not the pandemic will have a lasting impact on the industry. He also offers some incredible advice on how to achieve success in 2021 and gives his 3 keys to growing your business in the post-COVID world.

Download eDesk’s Free eBook Today

As well as incredible interviews from our five panelists, eDesk’s essential guide for marketplace sellers is packed full of top tips from key industry players. This includes authors, speakers and domain experts from all corners of the ecommerce landscape.

To put it simply, if you are selling goods online in 2021, this is a must-read. You can download eDesk’s eBook for free via this link.


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