Asendia USA, and DPDgroup have announced a partnership to offer US-based online retailers ecommerce parcel delivery services to Europe via the DPDgroup delivery network.
Asendia, the joint venture between La Poste and Swiss Post, brings together logistics excellence and smart technologies to support ecommerce businesses to grow internationally. Strategically located in 17 subsidiaries worldwide, Asendia offers e-PAQ — their specialist range of international packet and parcel services designed for online retailers. As part of La Poste Groupe, Asendia and DPDgroup have come together to build a premium service level, e-PAQ Elite, powered in Europe by DPD, designed for USA retailers who are expanding into Europe.
“This new service is a fantastic opportunity to enlarge the Asendia USA service range. The cooperation between Asendia and DPDgroup will enable US e-commerce companies to seamlessly access the DPD Predict Service from collection in the US to delivery to the overseas recipient. Our US customers will now be able to offer shoppers a faster service at a cost competitive price point,”
– Robert DiVincenzo, CEO, Asendia USA
Both companies recognize that today’s online shoppers expect rapid delivery with multiple options. Through this partnership, Asendia USA and DPDgroup help etailers give consumers the customer experience they demand.
DPDgroup’s comprehensive range of services and features are meant to make life easier for both the etailer and the shopper. Among these are Predict and myDPD, two industry-first digital functionalities designed for consumers. Predict offers shoppers the benefits of advanced notifications, 1-hour window, live-tracking, delivery rescheduling, and sustainability. myDPD is a portal that consists of a website and an app and offers consignees/shoppers a unique digital experience. With myDPD, shoppers can track parcels live, manage their delivery on any device, keep up to date on every important step of delivery, receive customized messages, find assistance easily, and even rate their delivery experience.
