Amazon are filing a lawsuit against a dodgy Canadian tech support company who claimed to be them.
As reported by ConsumerAffairs, Pionera Inc were running a scam where they tricked customers into thinking they were tech support for Amazon products. The company in question is claimed to have stolen money from it’s victims by gaining remote access to their devices and stealing vulnerable information.
Amazon has no tolerance for scams that fraudulently impersonate our brand, and we’re appalled at these bad actors’ attempts to deceive our customers, We are advocating for customers by holding these bad actors accountable to the fullest extent of the law.– Amazon Vice President of Buyer Risk Prevention, Sriram Krishnan
Unfortunately Amazon being a favourite for scammers is nothing new. As we continue to live through the growth of technology we will continue to see companies favoured by consumers as a target. Every year since the birth of the world wide web, scams have become smarter, more dangerous and more persistent. Even those who are tech savvy can be caught out by scams that look like the real deal.
Thankfully, over the years the marketplace has made a number of investments in incentives and services to combat the issue. Recently the company launched ProtectConnect, a campaign that educates the public on how to protect themselves and those around them from phishing scams. Consumers also have Amazon’s reporting tool at their disposal to report anything they find suspicious such as emails that say they are from Amazon, but seem unusual.