New! eBay delivery and assembly services

Category: Operations
New! eBay delivery and assembly services

In today’s February 2023 Business Seller Update, eBay have added the ability to offer delivery and assembly services alongside selling products.

With seller managed services, you can now offer customised delivery for bulky items, such as large furniture. Your buyers will be able to select their desired delivery service directly on eBay, choosing from a range of options, including room of choice delivery, assembly, and more.

Exclusive bulky parcel services by HubEurope

If you’re interested in seller managed services, eBay’s new strategic partnership with HubEurope provides eBay sellers with exclusive delivery options and rates, enabling you to unlock benefits including:

  • Offer services such as room of choice delivery, assembly, unpacking, and old item removal
  • See all your eBay orders in one simple portal, with order processing and despatch software from an award-winning provider
  • Enjoy access to multiple specialist carriers, providing the right services and competitive rates for your business
  • Automatically pull all your eBay order data so there’s no double data entry or manual labels
  • Access real-time reporting and live tracking so you can better support your customers
  • 1:1 onboarding and online training

Find out more about HubEurope here.

Delivery and Assembly Services

Seller managed services are convenient and cost-effective solutions for the delivery, assembly and removal of large items. By increasing your delivery flexibility and providing buyers with more clarity on the delivery experience before they purchase a bulky item, this can help to boost customer satisfaction, conversion and revenue:

  • Offer services such as room of choice delivery, assembly, unpacking, and old item removal
  • Access nationwide carriers with add-on services and tracking at competitive rates through eBay’s off-platform order management system
  • Benefit from improved post-purchase communication with customers to support smoother delivery
  • Use the speed feature to set your own delivery estimates
  • Set your own prices for the services you offer
  • Specify services and fees depending on the delivery region

Find out more about Seller managed service here.

2 Responses

  1. They tried to be Amazon (all the cheap chinese tat)…they tried to be a luxury goods outlet (watches, bags, trainers)…now they’re trying to be IKEA? Ebay should stick to what they are known for: second hand/vintage items, collectibles and so on. There are other places for everything else already.

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