Strategies for 2023 with Andrew Norman

Category: Data & Insights

This week, at The Delivery Conference, we sat down with Andrew Norman, General Manager at Metapack, to discuss the year ahead and which strategies retailers should be considering as we progress through 2023.

Watch the video for discussion on:

  • 01:11 The recession will likely impact spending in major international markets – the US, Europe, China, what strategies should retailers be considering for 2023?
  • 05:26 We hear a lot about streamlining the final mile, will click & collect/lockers/shared routes come to the fore and how do we balance eco-delivery with next day home delivery expectations?
  • 07:44 Automation is key for scaling ecommerce, will AI become essential in 2023 in areas such as shipping, forecasting and customer service?
  • 11:02 It’s a long way off, but what are your early predictions for Q4 2023?

RELATED POSTS..

Discovering ShipEngine with Rob Bassett

Discovering ShipEngine with Rob Bassett

Sahil Jaggi, UPS, on 2024 international retail outlook

Sahil Jaggi, UPS, on 2024 international retail outlook

£52 Billion of UK Online Sales Boosted by Omnichannel Experiences

£52 Billion of UK Online Sales Boosted by Omnichannel Experiences

Meet ChannelX at The Delivery Conference 2024

Meet ChannelX at The Delivery Conference 2024

David Stock - UPS focus on the customer experience

David Stock – UPS focus on the customer experience

Featured in this article from the ChannelX Guide – companies that can help you grow and manage your business.

Latest

Take a look through a selection of the latest articles on ChannelX

Register for Newsletter

Receive 5 newsletters per week

Gain access to all research

Be notified of upcoming events and webinars