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Cross Border Retail insights from Landmark Global’s Jonathan Matchett

It’s always interesting to see behind the scenes of an ecommerce business, so when international parcel delivery and logistics specialist Landmark Global offered a tour of their Heathrow facility I jumped in the car. Shown around by Jonathan Matchett, the one constant were the planes overhead, emphasising why this location was selected by an international shipper.

Landmark Global are experts in transporting, clearing, and delivering ecommerce products directly to customers all over the world, so we took the opportunity to get some insights from Jonathan as to why US consumers love shopping from the UK, the top growth territories that buy from UK retailers and how to attract them – which channels are successful retailers using? We also asked about upcoming regulation and how retailers can prepare to ensure cross border retailing remains effortless but still compliant in 2024 and beyond.

In this video you will find:

  • 00:00 Why are Landmark Global at Heathrow Airport?
  • 01:03 What can Landmark Global do that you can’t get from your courier?
  • 02:14 Why US Shoppers buy from UK Retailers
  • 03:27 How Landmark Global can save costs and introduce efficiencies
  • 04:29 High growth areas for British Retailers
  • 06:38 Successful channels for Retailers to attract overseas sales
  • 08:40 How to overcome regulatory challenges when shipping overseas

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